At Tushika Online Tailor (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the security of any personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, tushika.in (the “Website”), and our services. By using our Website, you agree to the terms outlined in this policy.

We encourage you to read this Privacy Policy carefully. If you do not agree with the practices described, please do not use our services.

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1. Information We Collect

We may collect different types of information from or about you depending on how you use our Website or services.

1.1 Personal Information

Personal information is data that can be used to identify you as an individual. We collect personal information when you:

• Create an account or make a booking.
• Contact us via phone, email, or through our online forms.
• Subscribe to our newsletter or other marketing materials.

The personal information we collect may include, but is not limited to:

• Name
• Email address
• Phone number
• Address for pickup and delivery services
• Measurement details for blouse tailoring
• Payment information (processed securely by third-party providers)

1.2 Non-Personal Information

We may collect non-personal information about your interactions with our Website. This data cannot be used to identify you individually and is used for improving our Website and services. Non-personal information may include:

• Browser type
• Device type (mobile, desktop)
• IP address
• Pages viewed and time spent on our Website
• Cookies and similar tracking technologies (see below for more details)

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2. How We Use Your Information

We use the information we collect from you to provide, maintain, and improve our services. Specifically, we use your information for the following purposes:

2.1 Service Delivery

• To process your orders and provide our tailoring services, including arranging pickups and deliveries.
• To communicate with you regarding your orders, appointments, and any inquiries you make.

2.2 Personalization

• To personalize your experience on our Website by showing you relevant content and services based on your preferences.

2.3 Marketing and Promotions

• To send you promotional emails, newsletters, or notifications about special offers, discounts, and new services, provided you have opted in to receive these communications.

2.4 Website Improvements

• To analyze Website usage data to improve the functionality, content, and user experience of our Website.

2.5 Legal Compliance

• To comply with legal obligations and resolve any disputes that may arise.

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3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Website.

3.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the proper functioning of our Website, such as remembering your session or login information.
• Analytical Cookies: These cookies collect data on how visitors use our Website, helping us improve its performance.
• Marketing Cookies: These are used to show you relevant advertisements based on your browsing habits.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your access to certain features of the Website.

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4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

4.1 Service Providers

We may share your personal information with third-party vendors and service providers who assist us in delivering our services, such as:

• Payment processors to handle financial transactions.
• Delivery services for pickups and deliveries.
• Email and marketing service providers.

All third-party service providers we work with are required to keep your information secure and use it only for the purposes specified in our agreement.

4.2 Legal Obligations

We may disclose your information if required by law or in response to valid legal requests from government authorities, such as law enforcement agencies.

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5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes using secure payment gateways, encryption, and firewalls to safeguard your data.

However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on the applicable laws in your jurisdiction, you may have certain rights concerning your personal information, such as:

6.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

6.2 Right to Rectification

You have the right to request corrections to any inaccurate or incomplete personal information.

6.3 Right to Erasure

You may request the deletion of your personal information in certain circumstances.

6.4 Right to Object to Processing

You have the right to object to the processing of your personal information for direct marketing purposes or where processing is based on our legitimate interests.

6.5 Right to Withdraw Consent

If you have provided consent to receive marketing communications, you may withdraw this consent at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

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7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you request the deletion of your information, we will remove it unless we are legally obligated to retain it.

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8. Third-Party Links

Our Website may contain links to third-party websites, such as social media platforms. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete that information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Last Updated” date at the top will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tushika Online Tailor
Email: support@tushika.in
Website: www.tushika.in